How to Clear Your WhatConverts Cookie and Test a Google Ad Click

Open new browser session and enter this URL:

http://www.YOURWEBSITE.com/?wc_clear=true&gclid=test

Note:

• adding "

?wc_clear=true

" to the end of your URL clears the current attribution from WhatConverts tracking cookie.

Clear Cookies by Browser

Google Chrome
Mozilla Firefox
Safari
Microsoft Edge

Clear your WhatConverts Cookies Without Deleting all your History

1In your browser, right click on your page and click "Inspect". In the Inspect Menu, select "Application". On the left side, click the down arrow to the left of Cookies. Locate your URL and click on it to view all of your cookies.

2Locate the following four cookies in the right side menu and remove them:

• wc_client
• wc_client_current
• wc_swap
• wc_visitor

3Visit your page from your chosen Trigger Source (such as Google Ads) and place a test call using a phone number you have not called from in the past or submit a test form using an email that hasn't been used in the past for the profile.

Clearing your Cookies in Google Chrome

1At the top right of your Chrome browser, click "More". Click "More tools" and then "Clear browsing data".

2At the top, choose a time range. To delete everything, select "All time". Next to Cookies and other site data and Cached images and files, "check" the boxes. Click "Clear data".

Clearing your Cookies in Mozilla Firefox

1Visit your URL and click the small "Site Info" icon to the left of your URL. In the box that appears, click "Clear Cookies and Site Data".

2On the pop up window. Click "Ok" to remove your cookies and site data.

Clearing your Cookies in Safari

1In the Safari app on your Mac, choose "Safari" then "Preferences". Click "Privacy".
2Click "Manage Website Data", select one or more websites, then click "Remove" or "Remove All".

Clearing your Cookies in Microsoft Edge

1Click the "Three Dots" in the top right of your browser. Click "Settings".
2Under Clear browsing data, select "Choose what to clear".
3Select the "Cookies and saved website data" check box and then select "Clear".

Testing your WhatConverts Tracking

Once you have cleared your cookies, you can test your WhatConverts tracking by simulating a Google Ads click. The following help article goes over, in detail, how to do this:

• Simulate a Google Ads Click to Test Tracking Numbers

If you have any questions, please contact us here: Contact WhatConverts Support or email support@whatconverts.com